Hands on AR and AR Network Experience

Our Insurance Service Experience

At Pinnacle Connect, our experience is real and hands-on. With over 25 years in insurance, we’ve worked in:

  • Broking
  • Claims
  • Network leadership
  • Business development

We understand what matters to both ARs and AR Networks. We know where things go wrong, costing time, trust, and growth.

We’ve seen the challenges. We’ve felt the frustration. That’s why we built Pinnacle Connect, to make things better, with independence, honesty, and strategy.

If you’re a network looking for the right ARs, or an AR searching for the right fit, we’re here to help. We bring clarity, trust, and genuine connection to every conversation.

The Numbers Speak for Themselves

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Years Working Across the Australian Insurance Sector

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AR Networks worked within – including CBN, McLardy McShane, Ausure

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Years as a broker, with direct experience in client services, placement and growth

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Broker conversations in the past 12 months alone

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Conflicts of interest – we’re proudly independent

Insights

Pinnacle Connect launches to drive transparency for brokers and AR Networks

Choosing the right Authorised Representative (AR) Network is one of the most important decisions a broker can make, yet there

Why the AR Network Market Has Become So Complex — And What ARs Can Do About It

If you’re an AR today, you’re operating in a very different environment from the one many of us started in.

The AR Network Landscape Is Shifting: What Recent Moves Mean for ARs in 2026

After more than 25 years working across broking, AR Networks, leadership, and business development, I’ve watched the AR landscape evolve